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211 Illinois (Statewide 211 Information & Referral)

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Description
All Illinois residents have access to FREE and CONFIDENTIAL 211 services, 24 hours a day.” “We listen to your needs and then refer you to the most helpful local resources.” “Contact us by phone, email, or text 24 hours a day for help with housing, utilities, food, mental health, health care, and so much more.
Requirements
  • Must be an Illinois resident seeking non-emergency help and referrals.
  • Requests are handled through 211 Illinois by phone, text, or the online directory.
How to get help
Call 211 for referrals and help Recommended

Call 211 to speak with a 211 Illinois resource specialist any time (24/7). Explain the disaster-related need (for example: temporary housing, food, utility help, health care, or mental health services) and ask for local referrals and application instructions for any available assistance programs.

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Text 211

Text your ZIP code to start a conversation with 211 Illinois and request disaster-related resources and referrals.

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Search the 211 Illinois help directory

Use the 211 Illinois statewide directory to search for disaster-related resources (housing, utilities, food, health, etc.) in your area and follow the listings’ instructions to apply for help.

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Contact 211 Illinois admin office

For administrative questions (not immediate help needs), contact 211 Illinois during admin office hours (Monday–Friday, 9am–5pm) by phone or email.

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(217) 717-3002; info@211illinois.org

Eligibility
States
IL